Covid-19 Policy And Updates
UK Drug Testing Covid 19 policy last updated 18/05/22
We are all continuing to work very hard, in our offices and warehouses, to ensure that we’re able to get your drug testing kits, and drug and alcohol testing products to you quickly and safely.
Our prevention policy for Covid 19
The health and safety of our staff, customers and delivery partners is always of the utmost importance to us. Social distancing, regular covid testing, and increased cleaning and hygiene measures, in line with UK government guidelines for business, are in place in our UK offices and warehouses, to protect our team, delivery partners and customers.
The day to day operations of UK Drug Testing are continuing safely and efficiently. All our team at UK Drug Testing are now triple vaccinated. If you have any concerns, please do not hesitate to contact our customer support team, by e-mail or telephone during our office hours. Our contact information is at the bottom of this page. We will continue to monitor the scientific and UK government advice on Covid-19 and will publish regular Covid updates on our website.
Currently dispatch times from us are unaffected. Most drug test kit orders received before 3pm Monday to Friday are still being dispatched from us on the same day either by Royal Mail or courier. (excludes bank holidays)
Many of the delivery companies including Royal Mail and our courier delivery services may still be adversely affected by staffing levels, due to staff shortages in logistics.
Due to this your drug testing supplies orders may sometimes take a little longer than usual to reach you, so please allow extra time for deliveries. We apologise for any inconvenience that this may cause to you, and thank you for your continued patience and support during these exceptional times.
For the fastest UK delivery on drug testing kits please select UK courier delivery for large orders (£9.95 and free when you spend over £150), and Royal Mail Special Delivery £9.95 or 1st class Royal Mail delivery (£1.95 and free when you spend over £40) for small orders. Our customer support team are all in the office as usual. Please contact us if you require any advice or assistance.
Saturday courier delivery is now available as a delivery option for orders placed on a Friday that are over £150. You must select Saturday delivery to get this option, and there is an a additional delivery charge of £24.99
Next business day before 12 mid-day courier delivery is now also available as an express delivery option for orders placed Monday to Friday before 3pm and that are over £150. There is an a additional delivery charge of £24.99 for this option and you must select it at checkout.
To help ensure the safety of our customers and delivery partners, packages may sometimes be left at your doorstep where appropriate. Please allow the delivery person or postman to move back before you collect your package.
If you would like to tell us a safe location to leave your package, please add delivery instructions in the notes when placing your order, or if ordering by telephone please advise the person processing your order so that they can add it to order delivery information.
Next day UK delivery options on drugs tests now reinstated
For the best chance of next working day UK delivery from dispatch please select one of our express UK delivery options either UK priority courier delivery or Royal Mail Special Delivery. To get next working day delivery, you will need to order before 3pm Monday to Friday and select an express next day UK delivery option at checkout. Orders placed after 3pm or at weekends or on bank holidays will be entered into the next available courier or Royal Mail collection.
The following express UK delivery options have now been re-instated:
- Royal Mail Special Delivery service (available on orders up to £149.99 in value excludes Northern Ireland)
- Next business day UK courier delivery (available on any value of order excludes Northern Ireland)
- Next business day UK courier delivery before mid-day (only available on orders over £70 in value currently excludes Northern Ireland)
- UK Saturday courier delivery (only available on orders over £70 in value currently excludes Northern Ireland)
For deliveries to Northern Ireland and Republic of Ireland please contact our trade team.
International delivery options
To place an international order you will now need to go through our trade team. There is a minimum order value of £100 for international orders.
The international delivery options for drug testing kits are taking considerably longer than usual currently due to Covid-19 and also increased customs regulations following the UK leaving the EU.
Contact us if you need any help
If you have any concerns or require any advice or assistance our UK Drug Testing customer services team can still be contacted by telephone as usual Monday to Friday 8.30 to 5.00pm on 01263 731 168 or by e-mail
Workplace drug testing during Covid 19
For information on workplace drug testing please visit our workplace drug testing information page for employers.
You may also find these blog posts on workplace drug testing during the pandemic helpful.
Saliva test for Covid-19 from UK Drug Testing
As part of your occupational health management for your workplace you may also wish to provide your employees with Covid 19 testing as well as drug testing. We have professional fully certified and approved Covid tests available in bulk packs for both Covid antigen testing and Covid antibody testing.
We can also supply fully certified and UK approved saliva tests for Covid-19 that are suitable for your employees to use at home or at work. Contact our trade team to place an order from UK Drug Testing for saliva test kits for Covid 19 or professional bulk packs of Covid 19 test kits.