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As a leading professional medical supply company selling drug and alcohol testing kits, we understand how important our buyers privacy is. We respect your confidentiality and and we process your data in accordance with current data protection regulations.
The security of your personal information is very important to us, and we take all appropriate security measures including physical, electronic and procedural measures to keep it secure and private. This website is secure and encrypted with an SSL certificate.
What information do we ask for?
When you place an order on this site you will be asked to provide information that we require to fulfill your order. These include your contact details ie name, email, invoice address, delivery address and telephone number. We will use this data to process and deliver your order and to collect feedback after your order has been delivered.
If you set up an account when you place your order your information will also provide you access to account information, your order history on this site and will make purchasing products quicker & easier for you in future. You do not have to set up an account on this website to place an order.
If you are ordering online you your credit card information will be processed securely through either Worldpay or Paypal Express Checkout and is not held on our site.
Our payment systems are secure and comply with current data protection regulations. You can pay using either Worldpay or Paypal Express Checkout. The information that you provide to the payment company will be processed securely and in accordance with current UK & EU data protection regulations.
All smaller orders are packaged in plain packaging. All our outer packaging is dicreet brown padded jiffy packs or parcels with no company advertising or logo's. Large carton orders may be sent in stacks in which product information will be visible.
You will receive an e-mail notifying you that your order has been dispatched and the delivery details, and another e-mail about 7 days later asking you to leave a review. After that you will not receive e-mails from us unless you have opted in to receive them or in relation to an e-mail that you have sent us. If there are any problems processing your order we may also contact you by e-mail or telephone.
Leaving a review is optional. You will be e-mailed after your order has been delivered and asked to leave a review. If you do so you can do so anonymously.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery & review collection purposes
We not send you any marketing information about our own products and services , unless you have opted in for us to do so and we will not sell your information to anyone else.